By Ryan Sloan
If you’re looking for big time banking, but in a smaller setting — where everyone gets to know your name and your needs (go ahead, break into song with the theme to “Cheers”) — you needn’t look further than right here in West Hudson at Schuyler Savings Bank.
That’s because for decades, they’ve been offering customers all the amenities large-scale banks offer and then some without the hassle of having to deal with a huge corporation and the red tape that often comes with it.
The main Kearny office at 24 Davis Ave. first opened in 1924 — and just a few years ago, Schuyler Savings opened a branch office at 203-205 Frank E. Rodgers Boulevard in Harrison. In all those years, the bank’s President and CEO George Halski says one thing has never changed: a commitment to offering personal service to every single customer.
“What sets us apart, as well, is that we have had generations of customers,” Halski said. “We have customers whose grandparent and parents were also customers — and now their own children are our customers. We’re able to bring that personal touch and service in ways bigger banks just cannot.”
So how does Schuyler Savings achieve that?
It’s pretty simple, Halski says.
“What you’ll find here, year after year, is that it’s the same people behind the window or at the counter who offer that personal touch,” Halski said. “We rarely have turnover here. So our customers take pride in coming in and seeing the same people week after week after week.
“Our employees take pride in developing relationships with the customers, and we know the customers appreciate that as well.”
Halski says it’s never more evident than when customers pop into the bank having no business to conduct.
“Occasionally, people will come in to share stories … how their vacation was … or they’ll want to know how one of our vacations went,” he said. “That rarely happens in larger-scale facilities.”
Halski also says referral business has kept Schuyler Savings competitive in a fierce banking market.
“We pride ourselves on that. Our customers love to refer new business to us,” Halski said. “There have been so many instances where our customers have told family friends to go see so and so — he’ll take good care of you. That’s unbeatable.”
Indeed it is.
And remember, just because Schuyler Savings is smaller in size, it doesn’t mean the perks of big-time banking aren’t there, either.
The bank offers all of the usual banking services — from mortgages, to auto loans, to checking and savings accounts with debit cards and more. And they do so with a modern flare. Electronic banking is available, as is phone banking. So if it’s 2 a.m. and you need to check your account balance, you can do so with ease with the company’s modern platforms.
“The younger people often prefer to do their banking at 11 p.m. in their pajamas in front of the computer screen,” Halski said. “And that’s just fine — we offer all the tools to do just that.”
Lastly, Halski says he takes pride that Schuyler Savings is consistently rated a five-star bank by Bauer Financial, a financial-services industryrating organization.
“Their rating lets our customers know we’re one of the strongest banks in the country,” Halski said. “We’ve been able to, over the years, keep that rating because we treat the money we have with respect. I personally would never do anything with anyone else’s money that I wouldn’t do with my own.
“That philosophy, along with our strong board of directors, has kept us successful, even in the years when the economy wasn’t strong.”
To contact Schuyler Savings Bank, call 201-991-0001 or visit www.schuylersavings.com to find out all of the services the bank offers beyond what’s already been mentioned.
The Harrison branch can be reached at 973-412-1266.
Hours of operation at both offices are:
Banking: Monday to Wednesday, 9 a.m. to 3 p.m.; Thursday and Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 1 p.m.
Loan-Department: Monday to Friday, 9 a.m. to 6 p.m. Those who need the loan department after 6 p.m. may call 201-991-6078 to schedule an after-hours appointment.
Walk-up window: Monday to Saturday, 8 to 9 a.m.; and Monday to Wednesday, 3 to 6 p.m.
Drive-through: Monday to Friday, 8 a.m. to 6 p.m.; and Saturday, 8 a.m. to 1 p.m.