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A Word with the Publisher: ‘Emails and Texting’

By Lisa Pezzolla

Technology has taken us to a new level of personal communication and how we conduct business.
We cannot just say kids are at fault communicating through gadgets; adults are worse. When couples are in a restaurant, for example, they’re not communicating with one another — they are busy on their phones surfing the web or texting.
In our line of work, technology has made it close to impossible to be without a smartphone.
The texting that goes back and forth is overwhelming and can be extremely confusing and is often misunderstood. I myself prefer to pick up the phone and get to the point but the person who is answering on the other end with tell you that so and so prefers text.
Are we all so busy that we can’t dedicate time to converse? I feel that texting takes more time and patience.  The same goes for email.
If something is so important to you, pick up the phone and tell the person you might otherwise email. I can’t tell you how many times I don’t receive an email or it gets automatically put into my junk mail.
If you’re wondering why I am writing this, I want you to know that I don’t walk around with my phone attached to my ear and that I shut my phone off at a certain hour. I get many emails each day and yours may be lost or in junk mail.
So if your call is important, call my office during work hours and talk to me or leave me a voice message that you sent an email.

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